Terms and Conditions – Dealstack
TERMS OF SERVICE AGREEMENT
Last Updated: October 2025
Welcome to Dealstack.in, India’s trusted destination for CCTV cameras, DVRs, NVRs, and complete security surveillance solutions.
These Terms and Conditions (“Terms”) govern your access to and use of our website www.dealstack.in (“Site”) and any related services provided by Dealstack, including online purchases, shipping, and support.
By accessing or using our website, you agree to these Terms. Please read them carefully before placing any order. If you do not agree, kindly discontinue using our platform.
1. Company Overview
Dealstack is an Indian e-commerce company established in 2017, specializing in the distribution and supply of security surveillance products, including CCTV cameras, video recorders, cables, connectors, and accessories from leading brands.
We are committed to delivering genuine products, safe payments, and a reliable shopping experience across Pan India.
Registered Address:
Dealstack
4054/11/A, Indraprastha Nagar, Waghmare Layout,
Nagpur, Maharashtra – 440025, India
📧 Email: support@dealstack.in
2. Acceptance of Terms
By visiting or purchasing from Dealstack.in, you acknowledge that:
- You are at least 18 years of age or accessing the site under the supervision of a parent or guardian.
- You have read, understood, and agreed to these Terms, our Privacy Policy, and our Refund & Return Policy (available separately).
- Dealstack reserves the right to modify or update these Terms at any time without prior notice. Updates will be effective upon posting on the website.
It is your responsibility to review these Terms periodically. Continued use of the site implies acceptance of any modifications.
3. Products and Services
Dealstack offers a curated selection of CCTV cameras, DVR/NVR systems, power supplies, network cables, and accessories from reputable brands in India.
All product descriptions, images, specifications, and prices are provided to help customers make informed decisions.
We strive for accuracy, but occasional errors may occur. Dealstack reserves the right to:
- Correct any pricing, typographical, or specification errors.
- Modify or discontinue any product or service without prior notice.
- Cancel any order if the product is unavailable, mispriced, or violates any policy.
All prices displayed on Dealstack.in are in Indian Rupees (INR) and inclusive of applicable GST unless stated otherwise.
4. Account Registration
To make a purchase or access certain features, you may need to create an account on Dealstack.in.
When registering, you agree to:
- Provide accurate and complete information.
- Keep your login credentials secure.
- Accept responsibility for all activities under your account.
Dealstack reserves the right to suspend or terminate any account found to be fraudulent, misleading, or violating our policies.
5. Order Placement and Acceptance
When you place an order:
- You confirm that all information provided (address, contact, payment) is accurate.
- You agree to pay the full price (including shipping and taxes).
- You will receive an email/SMS acknowledging your order; this does not constitute acceptance.
Your order is accepted when it is dispatched from our warehouse. Dealstack reserves the right to cancel or refuse any order due to:
- Product unavailability,
- Incorrect pricing,
- Suspected fraudulent activity, or
- Violations of these Terms.
6. Payment Terms
Dealstack ensures safe and encrypted transactions through trusted payment gateways.
We accept:
- Credit/Debit Cards
- Net Banking
- UPI
- Wallets & EMI (where available)
Once payment is processed, your order enters the fulfillment queue. Dealstack is not responsible for delays caused by banking or third-party payment systems.
If a transaction fails but the amount is debited, it is automatically refunded by the bank within 5–7 working days.
7. Shipping and Delivery Policy
We provide Pan-India delivery through reliable logistics partners.
- Orders are usually dispatched within 2–5 working days after payment confirmation.
- Estimated delivery time depends on your location and courier availability.
- Tracking details will be shared via email or SMS once dispatched.
Note:
Delays due to logistics, weather, or unforeseen events are beyond our control. Dealstack shall not be held liable for any loss or inconvenience caused by third-party courier delays.
8. Returns, Refunds & Replacements
All returns, replacements, or refund requests are handled through our dedicated Refund & Return Policy page.
Please review it carefully before placing an order.
By completing a purchase, you agree to abide by the terms mentioned there.
9. Warranty and Product Support
Products sold on Dealstack.in come with brand or manufacturer warranty (where applicable).
Warranty duration and conditions vary by brand and category.
Dealstack assists in warranty claim coordination but the final responsibility lies with the manufacturer or authorized service center.
Warranty does not cover:
- Damage due to mishandling, improper installation, or power issues.
- Physical damage, burnt marks, or tampering.
- Unauthorized repairs or modifications.
10. Pricing, Offers & Discounts
All prices are subject to change without prior notice.
Occasional offers, coupon codes, or discounts may be available for promotional purposes. These are valid only during the specified period and cannot be combined unless stated.
Dealstack reserves the right to:
- Modify or withdraw promotional offers anytime.
- Reject transactions that misuse coupon codes or violate fair usage.
Prices at checkout are final and inclusive of applicable taxes.
11. User Conduct and Obligations
By using Dealstack.in, you agree not to:
- Engage in fraudulent, abusive, or illegal activity.
- Interfere with website operations or attempt unauthorized access.
- Copy, reproduce, or resell Dealstack content or products without written consent.
- Post false reviews, spam messages, or misleading information.
Violation of these obligations may result in termination of access and legal action under applicable Indian laws.
12. Intellectual Property Rights
All website content — including text, graphics, images, logos, videos, product descriptions, and software — is the property of Dealstack or its licensors.
Unauthorized reproduction, modification, or distribution of any material is prohibited.
You may download or print content for personal, non-commercial use only.
All trademarks and brand names belong to their respective owners.
13. Third-Party Links
Dealstack.in may contain links to third-party websites for additional information or services.
We do not control or endorse the content, privacy practices, or policies of those external websites.
Accessing third-party sites is at your own risk.
14. Limitation of Liability
To the fullest extent permitted by law, Dealstack shall not be liable for:
- Indirect, incidental, or consequential damages,
- Data loss, business interruption, or loss of profits,
- Errors caused by user negligence, incorrect product installation, or unauthorized modifications.
Our total liability, under any circumstances, shall not exceed the amount paid by you for the product purchased.
15. Force Majeure
Dealstack shall not be held liable for failure or delay in fulfilling obligations due to circumstances beyond its control, including:
- Natural disasters, fire, floods,
- Strikes, lockdowns, or transport restrictions,
- Power outages, technical failures, or government regulations.
In such cases, obligations shall be suspended until normal conditions resume.
16. Privacy and Data Protection
Your privacy is important to us.
All personal and transactional information is handled in accordance with our Privacy Policy, which complies with the Information Technology (Reasonable Security Practices and Procedures) Rules, 2011.
We never sell or share your data without consent.
17. Termination
Dealstack reserves the right to terminate access to the website or cancel orders if:
- False, inaccurate, or misleading information is provided.
- Payment is unauthorized or fraudulent.
- The user violates these Terms or applicable laws.
Termination may occur without prior notice, and Dealstack shall not be liable for any resulting loss.
18. Governing Law and Jurisdiction
These Terms and any dispute arising from them shall be governed by and interpreted according to the laws of India.
All legal proceedings shall fall under the exclusive jurisdiction of the courts at Nagpur, Maharashtra, India.
Customers may also approach the District Consumer Disputes Redressal Commission, Nagpur for consumer-related issues under the Consumer Protection Act, 2019.
19. Grievance Redressal
In compliance with the Consumer Protection (E-Commerce) Rules, 2020, the following grievance officer has been appointed:
Grievance Officer:
Mr. Sonu Waghare
Email: support@dealstack.in
Address: 4054/11/A, Indraprastha Nagar, Waghmare Layout, Nagpur, Maharashtra – 440025
Response Time: Within 48 working hours
20. Contact Information
For all queries, complaints, or feedback, you can reach us through:
- Website: www.dealstack.in
- Email: support@dealstack.in
- Phone: +91-8806-209-209
- Working Hours: Monday – Saturday, 10:00 AM to 6:00 PM
We value your trust and aim to provide transparent, customer-friendly service in every transaction.
21. Entire Agreement
These Terms, along with our Privacy Policy and Refund & Return Policy, constitute the complete agreement between you and Dealstack.
Any prior verbal or written communication shall be superseded by this document.
22. Disclaimer
All products are sold “as is” and are subject to manufacturer specifications.
Dealstack disclaims all warranties, express or implied, except those mandated by law or explicitly mentioned.
While we ensure accurate listings, technical specifications may vary slightly due to model updates or manufacturer revisions.
23. Acknowledgment
By using our website and purchasing from www.dealstack.in, you acknowledge that you have read, understood, and agreed to all the Terms mentioned herein.
Thank you for choosing Dealstack – India’s Reliable Security Surveillance Supplier.